Bill & Pat De Bruyn - Fort Bragg, CA
Longtime Clients Become Friends
My husband Bill and I were probably two of Susan's first customers when she started her own travel business in 2004. We have seen a lot of the world by cruising, and Susan has been there every step (wave?) of the way. She works tirelessy on your behalf- all with great enthusiasm, intelligence, and efficiency. We currently have 3 cruises going at once- all with different lines and very different destinations, all involving more people from other areas- different states, even from another country- England! If it makes your head spin even to think about it- picture Susan serenely jugglling all the details- and keeping them all organized!
We can't say enough about Susan's devotion to her job- but most of all- the close relationship we have developed over the years, since she has been through a lot of very big "happenings" with us- and still keeps on keeping on with all we need to travel to our heart's content! If you want someone to take care of your travel plans with never ending dedication, Susan is the one for you! Here is another little tidbit about Susan: she loves to travel herself- so she will "be there with you" in your travels! (and lucky us- she actually will be- with us!- on our upcoming New Year cruise to Mexico- Yay!!)
On behalf of the Napa Chamber Ambassadors I want to thank you for allowing us to be a part of your 1st Cruise Night seminar in Napa. Sue and I would like to thank you for the flowers as well. What an unexpected surprise! Everyone enjoyed the delicious food and your information on cruises and travel planning is invaluable.
I am sure we will all be booking our next cruise with you.
Good luck with your business here in the Napa Valley. We wish you much success.
Georgia Baughman & Sue Griffiths
Co-Captains, Napa Chamber Ambassadors
SPENCER SZCZYGIEL – San Diego, CA,
Royal Caribbean, MONARCH OF THE SEAS
March 31, 2008, Baja - Mexico
Thanks for another great cruise!
JENNIFER ROEBUCK – San Diego, CA
The cruise was great!!! I want to go back NOW!!! Thanks very much.
JASON KIRBY – San Diego, CA
Susan you are AWESOME! Just want to let you know that as of right now I plan on going on the cruise for Spring '09. Thank you for planning an amazing cruise this spring, even with Royal Caribbean's negative attitude towards fun.
BETH REED - Fort Bragg, Ca, AZAMARA JOURNEY, October 9-19, 2008 Barcelona-Ven ice
Loved it. I didn't have to worry about anything because everything was handled. Azamara met us at the Barcelona airport and because we arrived early they took us on a city tour. I liked the ship...clean, lovely, personable service, excellent food...very fine dining in the Aqualina and Prime C restarurants (make sure to book reservations here on the first day as they book up fast.) We upgraded to a Sky Suite onboard. This made a big difference in the room and the verandah size. It had a whole different bathroom with a really big shower/tub combination. It also included free water and sodas. I am a small ship person. I enjoy the open seating for dinner. I can sit with different people most of the time and the dress is country casual. I loved the attention and accommodating staff. We'll definitely be using your services again and sending you our referrals.
PEGGY GRASS - Fort Bragg, Ca, AZAMARA JOURNEY, October 9-19, 2008 Barcelona-Venice
It was a fabulous ship. I just loved it! We never had to wait in line. Everything was qick and easy. Dubrovnik was an unexpected delight. I opted for the open air busses in each city for city tours. These cut down expenses for shore excursions and gave a good overview of each port city. The food was excellent. The staff was good. We had perfect weather in October. I have been on 13 cruises and this was the cat's meow. You couldn't have done any better in providing us with a fabulous cruise experience. Let's get started planning my 60th bithday cruise.....
CHRISTI KARRY - San Diego, Ca, CARNIVAL PARADISE, March 26-30, 2007, Mexico Baja
I wanted to tell you how much fun the cruise was! We couldn't have done it without you and I can't tell you enough how awesome it was. Everytime I called you day or night, you'd answer, which made things soooo much easier!!! As soon as I have the pictures, I'll send you some....they're cute!!! Five of us couples took a bus over to La Bufadora (a blow hole) and walked down to the flea market.
And the food, I felt like a PRINCESS every night when we got to eat in the dining room and get all dressed up...and they had this dessert, MELTING POT...a chocolate pudding with vanilla ice cream. It was delicious. Ted and I had so much fun (didn't get sea sick or anything!) Went to the Kareoke Bar and the Disco Club. Ted won $200 in the casino...his highlight of the trip, I'm sure.
But everything was perfect! The mood, the setting, the help, the room, the food, the sights, the dancing. IT WAS THE BEST SPRING BREAK I'VER EVER HAD.....and all thanks to you!!!!!!!!!! So Cheers! And I w ill DEFINITELY reference and use you if I go on a trip in the future.
Fondly,
Christi Karry
Carnival's Agency of the Year for 2005 - Bob Dickinson, CTC, Former President & CEO, Carnival Cruise Line
Your consistent, enthusiastic support for the cruise industry in general and Carnival in particular, your outstanding creativity and marketing acumen, the terrific sales ability of you and your staff, your professional deportment and the keen sense of cooperation you exhibit to all areas of our company, made your agency an obvious choice. It is with pride that we recognize Cruise Planners as a shining example to which travel agencies can aspire. You and your fine organization richly deserve this singular recognition.
Tammie & Paula - Fort Bragg, Ca, NCL AMERICA PRIDE OF ALOHA
We want to thank you for your expert advice and help to coordinate our Hawaii trip! You were so calm with all of us with our hundreds of questions! It was easy to get the Swim With Dolphins tickets and it all flowed. This was the favorite event for all 3 girls. The Pride of Aloha was fabulous and really beautiful. Our thanks. We shall pass your name on to others. You were exceptional!
Anne Marie & John Kirtland - Fort Bragg, Ca, PRINCESS CRUISE LINE, June 15, 2006
Thank you very much for the onboard credits for the Kirtland family. That was very thoughtful of you. Thank you for all your help with this family get-together. We had a dynamic time on our Alaska cruise and memories to last forever. Your cruise friends. . .
Amber Finch - Akron, OH
Our honeymoon cruise to the Caribbean was wonderful. We enjoyed everything aboard the Mariner of the Seas and thanks for the many surprises once we arrived. The chocolates were yummy and the honeymoon parties were very nice. Thanks again. I am sure we will be contacting you in the future to go on another cruise.
